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Challenges & Solutions

Maximize subscription customer lifetime value

Get to the bottom of the difference between customer self-service and customer support. With a cohesive overview, strengthen your customer relationship by giving customers autonomy in a controlled environment and nudging them along the right conversion path. 

With this guide, you will learn to:
   Cultivate a shift in mindset and boost sales efficiency
   Overcome automation deficits in customer self-service 
   Automate tailored conversion paths for customer segments 
   The use of a customer portal for added communication
   How to collect data along the customer journey