Challenges & Solutions
Maximize subscription customer lifetime value
Get to the bottom of the difference between customer self-service and customer support. With a cohesive overview, strengthen your customer relationship by giving customers autonomy in a controlled environment and nudging them along the right conversion path.
With this guide, you will learn to:
Cultivate a shift in mindset and boost sales efficiency
Overcome automation deficits in customer self-service
Automate tailored conversion paths for customer segments
The use of a customer portal for added communication
How to collect data along the customer journey